TrueSide Marketing ("TrueSide," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, or book a call, how we use that information, and the choices you have.
We collect information you provide to us directly and information we receive automatically when you use our website or services.
We may receive information about you from third parties such as our CRM, chat, and automation provider (GoHighLevel), our scheduling provider (Calendly), publicly available business directories, and referrals.
We use the information we collect to:
By submitting your phone number, you are giving us permission to text or call you.
When you submit your phone number through our Calendly booking link, our website's chat widget, or any other TrueSide Marketing intake form, you expressly consent to receive calls and SMS or MMS text messages from TrueSide Marketing at the phone number you provided, including messages sent using an automatic telephone dialing system or pre-recorded voice.
These messages may include appointment confirmations and reminders, follow-ups on your inquiry, proposals and next steps, service updates, and occasional promotional messages relating to TrueSide's services.
Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. You can also email hello@true-side.com to be removed from our outreach.
If you do not want to receive SMS messages from us, please do not submit your phone number through our forms or chat widget, or opt out as described above. Opting out of marketing messages will not affect transactional communications you have specifically requested (for example, confirming an active client engagement).
Phone numbers and consent records collected through TrueSide are not sold, rented, or shared with third parties or affiliates for their own marketing purposes.
We do not sell your personal information. We share information only in the following situations:
We and our service providers use cookies and similar technologies to operate the site, measure performance, and understand traffic, including standard web analytics. You can control cookies through your browser settings, but disabling them may affect site functionality.
Our site links to third party tools and platforms, including Calendly for scheduling and GoHighLevel for our chat widget. When you interact with those tools, your information is also handled under that party's own privacy policy. We are not responsible for the privacy practices of third party sites.
We keep your information for as long as it is needed to provide our services, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or limit how we use it, and to opt out of certain processing. To exercise these rights, email us at hello@true-side.com. You can also:
We will respond within a reasonable timeframe consistent with applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is fully secure, however, and we cannot guarantee absolute security of information transmitted to or stored by us.
TrueSide Marketing's services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the website or by contacting you directly when appropriate.
Questions about this Privacy Policy or our data practices? Reach out: